Frequently Asked Questions

WERMA AUTHORISED DISTRIBUTOR - BM SAFETY SINGAPORE PTE LTD

Frequently Asked Questions

FAQ Section Name

Yes, Warranty 6 months from the date of DO against the manufacturer's defects subjected to our terms and conditions. Faulty parts within the warranty period due to mishandling will not be replaced. 

It is the Buyer's sole respinosibilty to ensure that the above items purchased are suitable for their application and safety of their whole system. Thus, no replacement will be offered if item are not suitable for Buyer's needs. Do contact us for further assistence if needed.

We do local delivery within Singapore mainland (Exclude the restricted zone - e.g Airports/ Jurong Island/ Ports/ Sentosa Isand)  For invoice net value more than S$1000.00 - delivery charges will be waive for items less than 20kg. Local deliveries are charged at $50/order & destination. For items net value less than $1000/invoice and local delivery fees will apply accordingly 

International deliveries can be arrange by the courier per instruction and charges will apply separately - Kindly check with our Sales Dept for the courier charges for Internation delivery accordingly

Prices are only confirmed by a written or verbal notice by staff at BM Safety Singapore Pte Ltd. BM Safety Singapore reserve the right to increase and prices are subjected to change without prior notice after validity period given to the Buyer. 

All bank charges (Local & Overseas) to be paid by Buyer including Agent Bank charges. 

Strictly no cancellation and/or refund (NCNR) after acknowledgement of Purchase Order.  

Delivery Lead time

The “Delivery from factory” date stated for this order line is expressly a non-binding estimation. The current market situation and global supply chain challenges impose a risk of unforeseeable delays. This date may be postponed or preponed and is an estimation based on our current knowledge.